TheCloud9 Voice Services
Improve flexibility and productivity for your business with a hosted communications service.
To support the growing trend for home and flexible working, Our Voice Service is a complete communications service that provides an extensive range of fixed and mobile telephony capabilities through an easy-to-use web portal.
The service takes the burden away from your IT team. Local administrators manage and configure the system according to your organisation’s needs. Employees can then manage their calls easily and effectively, maximising individual productivity.
1. Complete business communications system
We combine handsets from several manufacturers, an easy-to-use web interface, and our network resilience to provide a cheaper, more flexible phone service. It also helps to improve your organisation’s productivity and image – seamless integration with well-known CRM systems and soft phone features help present highly professional communications with the minimum of effort.
2. Work smarter
Save money and improve interoperability between your mobiles and fixed phones with extremely competitive on-net rates over a business-grade network. Our voice service is perfect for home-workers or staff who need to work from different locations, with clever features that ensure you never miss a call. We also offer more in-depth call management reporting and wallboard integration, to help your organisation gain a real-time understanding of calls.
3. Unrivalled quality
Call quality, as with any communication system, is clearly dependent on the underlying access available. With our Ethernet or Broadband products delivering the service to your location, you can be assured of great voice quality, underpinned by some of the most stringent service level agreements in the business.
4. Suitable for any sized business
Our voice service is suitable for any sized business and is particularly effective if you have multiple sites working together. It’s also capable of serving hundreds of employees. The service is cloud-based and accessed via a web-based portal, so there are no PBX maintenance costs, and with minimal capital outlay it’s a reliable and proven service whatever your business.
We offer full service and support
We provide everything from handset to core network access, on-site installation to training and help guide, saving you time and hassle. Full support including training, number porting and provisioning is provided. Additionally, UK-based assistance is provided 24/7, giving you complete peace of mind.