IT Support

IT SUPPORT

support

TheCloud9 is a UK-based IT service provider focused on providing first class IT Support for businesses and enterprises of all sizes. Based in Nottingham, our dedicated team provides 100% focus on meeting all of your IT support requirements.

We fully understand that not every organisation has the resources to manage and support its IT user base. We are also aware of the fact that running a full time IT team can be a rigorous challenge.

So why not let us help you take away the day-to-day stress and challenges of supporting your IT systems and its users. Enabling you and your workforce to be more productive and focus on the core tasks of making your business prosper.

IT SUPPORT PACKAGES

We can tailor make any IT support package based upon your organisations requirements, however it can sometimes be hard to establish what all these requirements are. So we have created a 3-tier support program that can help you get started

CHOOSE YOUR LEVEL OF IT SUPPORT

 

Category

Core Monitoring

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-

-

-

Hardware and Performance Monitoring

-

-

-

-

-

Application Monitoring







Network Services



Additional Options










Systems Management











Windows

Drive Space

Windows Service

-

Events Log

Critical Events

Disk Space Change


Physical Disk Health

-

SNMP

Performance Monitoring

Bandwidth Monitoring

Antivirus Updates

Backup

Exchange

Hacker

File Size

WSUS

Script

Ping

TCP Service

Web-Site

SMS Messages

Automated Tasks

Take Control

Vulnerability Scanning

Patch Management

Remote Background Management

Daily Reports

Weekly Reports

Monthly Reports

Portal Access

Server Upgrades

Application Upgrades

Change Management

Service Desk Facility

Dedicated Systems Architect

Dedicated Systems Engineers

Network Management

Network Management

Storage Management

Firewall Management

Consultancy Services

Linux

File System Space

Daemon

Process

Log File

-

File System Space Change


Physical Disk Health

Physical Memory

SNMP

Performance Monitoring

Bandwidth Monitoring

Antivirus Updates

Backup

MTA

Hacker

-

Packager Manager

Script

Ping

TCP Service

Web-Site

SMS Messages

-

-

-

-

-

Daily Reports

Weekly Reports

Monthly Reports

Portal Access

Server Upgrades

Application Upgrades

Change Management

Service Desk Facility

Dedicated Systems Architect

Dedicated Systems Engineers

Network Management

Network Management

Storage Management

Firewall Management

Consultancy Services

Bronze

Priced per message

Sliver

Priced per message

Gold

Priced per message

 

First class IT Support services for businesses all over the UK. If you would like us to provide you with a free no obligations quote please contact us today or call us on 0800 999 6996. We are here to help you in every aspect of your IT Support needs.