our solutions

complementary IT support

overview

What is Complentary IT Support?

Our Complementary IT Service offering works an extension of your current in-house IT Team. Our support provides the capacity required to manage your systems, support your users and ensure adequate technical cover without recruiting additional staff.

Benefits

We offer a wide range of complementary services

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    Direct access to specialised IT specialists

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    Ongoing management of Virtualised server platforms

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    Supervision and management of Active Directory Services

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    Real-time Monitoring of services

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    Offsite backup

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    Hardware procurement, installation and management

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    Software implementation and management

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    License Management

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    Systems Health Audits

Benefits to bank on

Our clients are able to increase end-user productivity.

  • Help with extra skills

    Our consultants have a wide range of skills. If you find there are any knowledge gaps within the business, TheCloud9 can help by providing the expertise needed to complete projects and tasks.

  • Extra manpower

    We understand that sometimes businesses have a lack of manpower due to holidays, leave or training. Our consultants are able to help provide cover to plug these gaps.

  • Overflow services

    Busy IT teams can get Inundated with support requests at busy times. We can provide the extra manpower to help alleviate the pressure and deal with support tickets raised.

  • Emergency support

    Businesses can face difficult situations when we least need them. We offer a comprehensive range of emergency IT support services to get your systems up and running.

Stop wasting time and money on technology. Let’s get started

Customers stories
Expertise

Our Consultants expertise

TheCloud9 have range of consultants with vast amounts of knowledge and expertise in different areas of the IT world. If you find there is knowledge gap or you need specialist help, TheCloud9 are more than willing to assist

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